Do you need to put in place an escrow agreement with respect to the software and/or source code that you license?

escrow agreementIn this digital and technological corporate world, having a plan B in case your software or computer program license goes wrong is a must. Can a customer successfully leverage its position, by entering into an escrow agreement with the licensor? How does the source code escrow work, anyway? When can the source escrow be released to the licensee?
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